OUR STORY

TELETECH is one of the largest and most successful financial services call centre related businesses in South Africa. We attribute our growth to our commitment to providing customers with quality service which they can depend on.


TELETECH's core business relates to direct marketing issues such as telemarketing, Internet marketing, SMS marketing, inbound and outbound calls on mailing fulfilment and helpdesks. The quality and reliability of the service that keeps our customers satisfied are ensured by our commitment to using the most up to date technology available.


A further cornerstone of the way in which we do business is our commitment to employees. TELETECH's employees are motivated to do their best because they know that TELETECH is an equal opportunity employer and that the sky is the limit in our privately owned company.

TELETECH also provides high-quality services in the call centre outsourcing industry. We work closely with our clients to develop customer call centre solutions designed to meet unique contact centre needs, using our superior technology, sophisticated analytical techniques and talented team.

TELETECH works with you to ensure the highest possible return on your investment.TELETECH's long term quality driven solution offering to business has allowed us to gain the trust of some of South Africa's most respected and successful companies.TELETECH strive to build a long-term relationship that extends beyond the typical vendor/client transactions. Our primary focus is to successfully promote and serve each client's products or service as if they were our own.


OUR VISION

To be one of the largest and most successful Call Centre’s in South Africa, providing our customers with quality service and profitability they can depend on. To be an equal opportunity employer, uplifting and empowering our employees to leave better than when they started.



OUR MISSION

The Mission of Tele-Tech is to provide our customers with quality, result-based service in the Call Centre Industry.

We value trust, fairness, honesty, development and growth.

Our people are energetic, passionate, ambitious and loyal to our brand.

Our business aligns with the needs, expectations and ambitions of our partners.

We are passionate about sales.


Because we believe that a strong code of ethics lays the foundation of all our values, this comes across in everything we do.




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